Learn how to make the most out of the Dropbox Community here 💙. 

Forum Discussion

ekcarp's avatar
ekcarp
Helpful | Level 6
2 years ago
Solved

"Save to Dropbox" pops up when I'm trying to click on a thumbnail to enlarge it on a web page

Dropbox recently has started behavior on Windows 11 where when I attempt to click on a thumbnail photo to enlarge it for viewing -- such as a picture in a post on social media -- it pops up a "Save" button, which may save the photo to my Dropbox files if I don't catch it before I click. 

When I right click on the pop up "Save" button, there is an entry on the pop up Windows menu called "Save to Dropbox Beta." 

I'm clicking things quickly to see what they are, so it's very annoying to have a pop up button suddenly appear under my cursor, saving the photo instead of enlarging it. Some of these photos I definitely DON'T want to save. How do I turn this off? I don't see anything about it in Settings.

Microsoft
Third Party Integrations
Web
  • ekcarp's avatar
    ekcarp
    2 years ago

    That was it! Apparently when I installed Dropbox on my new laptop, it added a "Save to Dropbox" extension to chrome. I've deleted that.

  • Jay's avatar
    Jay
    Icon for Dropbox Staff rankDropbox Staff
    2 years ago

    Hi ekcarp, thanks for bringing this to our attention.

     

    In order to understand what you're seeing, could you attach a screenshot showing this behavior?

     

    This will help me to assist further!

      • Jay's avatar
        Jay
        Icon for Dropbox Staff rankDropbox Staff
        2 years ago

        What browser are you using when viewing the page which shows this prompt?

         

        Does it occur with other browsers, or in incognito mode?

About Integrations

Find solutions to issues with third-party integrations from the Dropbox Community. Share advice and help members with their integration questions.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!