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Forum Discussion
Sync and backup problems with DataVault
Hi First post - hope someone can help
I've been using DataVault for many years for storing passwords and other information. It has some form of integration with Dropbox to allow it to share d...
Already have yesterday, no reply as yet, but I thought the error message quoted indicated a Dropbox issue??
- Mark
Super User II
It is showing as a Dropbox issue but that error is showing as an error in the Dropbox link which is what they write in to their own software - so they basically use some code from here to connect the systems together. It sounds like there is an issue in that.
I am having the same issue receiving an error message when trying to sync to my Samsung phone using DataVault. I am having no problems syncing with my iPad. I was able to sync to my phone using the wifi option. The wifi option is not as convenient as the Dropbox method, but is more secure and works well. I am a bit nervous that Ascendo is going to discontinue the app so I have exported all of my entries to an Excel file and begun looking for a replacement app. So far 1Password seems like the best candidate. It's a shame that Ascendo is dropping the ball, I love the app and have used it on all my devices for many years. I hope they can respond with a fix soon!
I also have same issues and no responses to emails. This is not what I expected?
OK I'm not a softwares person but understand the logic of what you say. I'll go back to them tomorrow but their responce time in not great. Ireport back if I get a result 🙄
- I signed up on 09/04/24 for Trial Datavault+ backup to dropbox 4.99/year on Google Play
I get this synching error message when I open DATA VAULT: Check Dropbox Error:com.dropbox.core.InvalidAcce ssTokenException: ("error": (".tag":"expired_access_token"),"erro r_summary":"expired_access_token/
IS IT DATA VAULT OR DROPBOX ISSUE?- Mark
James_W wrote:
IS IT DATA VAULT OR DROPBOX ISSUE?Data Vault's issue - it sounds like you need to make sure you are using the newest version of software and if you are then speak to them. If the software is older than about 8 months old (i.e. no updates) they wont be using the newest APIs which will give you the error you are seeing.
