You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Forum Discussion
Elizabeth6939
3 months agoNew member | Level 2
Trying to figure out how to use 'Download Your Data' by Google to move files to Dropbox
I have used Google takeout to send files from Google photos to Dropbox. I have email from Google that export is complete and I can now download a copy of files in Dropbox. I have located the takeout files in Apps/ Google Download Your Data. They are all zip files. I am confused - do they need to be donwloaded or are they already saved and I just need to extract the photos? Appreciate any advice
- HannahDropbox Staff
Hey @Elizabeth6939, thanks for joining the Dropbox Community!
You mentioned that you see the takeout files in "Apps>Google Download Your Data"; is that the Apps folder in your Dropbox account?
If that's the case, then the move/export should be complete and all you need to do is extract the files.
Let me know how it goes, or if I misunderstood, please give me some more info, so I can help you further.
Cheers!
- Elizabeth6939New member | Level 2
Excellent - that what I thought!
About Integrations
Find solutions to issues with third-party integrations from the Dropbox Community. Share advice and help members with their integration questions.
Need more support
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!