You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Forum Discussion
unable to create a new word 365 doc in dropbox app on android s21 cell
Hi, as of 2 days ago, I'm unable to create a new microsoft word 365 doc in dropbox app on android s21 cell. I had this same issue last december, contact microsoft 365 and they asked me to use their o...
Hannah
Dropbox Staff
Dropbox StaffHey adlbrk, sorry for the delay here!
Can you try workaround and let us know if it helps?
You should be able to use the Office app to create a new file and then save it to Dropbox, as you can enable Dropbox as a location to save to.
From there, you should be able to open the file within Dropbox.
yes I was able to do this from within 365. This worked thanks!
- Hi this solution worked for a week and now I'm back to dealing with same issue again. I used the workaround and now the "create" button doesn't work again.
- Jay
HI adlbrk, I'd recommend contacting the support team for them to investigate this further.
