Learn how to make the most out of the Dropbox Community here 💙. 

Forum Discussion

nzz8's avatar
nzz8
Explorer | Level 4
5 years ago
Hi all, I'm facing the same issues here. Did anyone manage to solve this? Clearing cache doesn't help in my case.
  • Walter's avatar
    Walter
    Icon for Dropbox Staff rankDropbox Staff
    5 years ago

    Hi nzz8; thanks for joining our discussion here and welcome to our Community!

     

    I'm sorry to heat that clearing your browser's cache didn't improve matters for you. Could you try an incognito window or another browser and let me know the results? 

     

    If you still bump into an issue, please send me a screenshot so I can have a visual too. 

     

    Thanks a bunch!

    • nzz8's avatar
      nzz8
      Explorer | Level 4
      5 years ago

      Hi Walter ,

      After switching browser, it now works for me. But it's so frustrating not knowing what went wrong in chrome. So now I open mozilla everytime i want to do online editing - the fastest solution to my issue.

      • OBCS80's avatar
        OBCS80
        New member | Level 2
        5 years ago

        Same issue here, totally broken in Chrome 81.0.4044.138 on Win10. Works fine in Firefox. 

About Integrations

Find solutions to issues with third-party integrations from the Dropbox Community. Share advice and help members with their integration questions.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!