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Forum Discussion
Walmart Photo Canada site says "not logged in" for synching with my Dropbox
Hello!
I am so hoping someone can help me! I use the Walmart Photo Canada site and upload photos weekly for printing so I can do next day pick up at the location. For weeks now (6? 7?) it has not worked in allowing me to access my Dropbox at all. Keeps telling me I am not logged in. I spent an hour waiting to talk to a Walmart Photo person this morning who said at his end there is no problem. I use a desktop (not Apple) and an iPad and neither of them will work and my daughter-in-law is also having the same issue. We both print weekly. Any idea what's wrong?
I appreciate any suggestions.
Thank you,
Pam
- Hannah
Dropbox Staff
Hey Snooker, thanks for posting to our Community today.
Would you mind sharing a bit more info on the issue? Like, a screenshot of the error message, perhaps, and where you see it, would be awesome.
And how did you initially connect/login to your Dropbox through the Walmart Photo Canada website?
Is it possible to somehow disconnect and reconnect it?
Thanks in advance!
Hi Hannah,
Thanks for replying. I did the disconnect, reconnect, removed it as an approved app in Dropbox and re-installed it, all to no avail.I did take photos and hopefully can attach them here.
So, for a donkey's age I'd just login to Walmart Photo Canada.
Then it would ask how I wanted to upload the photos.
I'd click Dropbox circle.
Then a page that was about logging in to Dropbox would come up and I'll click OK.
Then I'd click the little flag thing in left top corner and voila, I'd be in Dropbox and could select photos to upload.
Until now.This order of photos is wrong....
It goes circle things
Then yellow okay box re Import Login
Then little flag Dropbox left corner import from social media one
then Login to Dropbox, you are not logged in.
Ha.
- Rich
Super User II
Snooker wrote:
I use the Walmart Photo Canada site and upload photos weekly for printing so I can do next day pick up at the location. For weeks now (6? 7?) it has not worked in allowing me to access my Dropbox at all. Keeps telling me I am not logged in.
Not saying this is the issue, but Dropbox recently blocked API access for apps that were still using the old TLS 1.0 and 1.1 protocols. Connections using TLS 1.2 are now required. If an app developer hasn't updated their app to use TLS 1.2, then it would no longer be able to connect to Dropbox. The solution in this case is to contact the developer of the app in question and ask them to update it.
Thanks so much for this reply. I am having zero luck thus far in trying to get anything done through Walmart. Really frustrating as I've used the system (Dropbox uploads and Walmart printing) for years to do these photo books for my grandkids. It's a drag. I will keep trying but I am not sure I could even find someone to listen to this. Today's Walmart phone sessions (two) did me in. I appreciate you writing this out for me.
Pam
