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Forum Discussion
When I click dropbox paper invite, I get "You are not a member of the team anymore" message
thing is, I am a team member, I even bought the pro membership, thinking this is what prevented me from using it, but it still does not work,
help!
Jay
Dropbox Staff
Dropbox Staff
Dropbox plus. Using 5.3 GB of 2.01 TB
The invitation link works only through incognito mode on Chrome.
- Jay
It sounds like you're not a member of a Dropbox Business team, since you're on a Plus plan.
The invite link would indicate that the Paper doc is only available to members of a Dropbox Business team, which you are not part of.
I'd recommend asking the owner of the file to allow the file to be shared to non-members of the team.
Yeah, but no.
Everyone in the group I am working with has free accounts, and they invited me to their document.
So, no business account anywhere - and it still does not work
Also, if we can't make this work, I would like a refund for the whole year I just paid since I bought it specifically for this project.
- Jay
Have you contacted the user who sent you the Paper invite? Could you ask them to check what plan they have from the account page, just to be certain?
Regarding a refund request, you can contact the support team directly if you wish.
