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Forum Discussion

9798's avatar
9798
New member | Level 2
6 years ago

Why are my Dropbox folders not showing in the iOS Files app on my iPhone?

iphone 6 latest ios  in dropbox ios app (and on Mac Desktop), both my DB accounts show up. In mail, go to "attach file" and no DB accounts show up in Locations. In ios Files,  no DB accounts s...
Mobile
Setting up the apps
Third Party Integrations
  • Jay's avatar
    Jay
    6 years ago
    Hi there, in the iOS Files app, could you try tapping the ‘Edit’ button on the top right and see if the Dropbox locations are there, but deselected.
     
    If so, try enabling them, tap ‘Done’ and see if this works for you now.
     
    Keep me posted with any updates.
Jay's avatar
Jay
Icon for Dropbox Staff rankDropbox Staff
Hi there, in the iOS Files app, could you try tapping the ‘Edit’ button on the top right and see if the Dropbox locations are there, but deselected.
 
If so, try enabling them, tap ‘Done’ and see if this works for you now.
 
Keep me posted with any updates.
sleekitwan's avatar
sleekitwan
New member | Level 2
6 years ago

Thankyou Jay, this feature was blocking my use of NCH Wavepad to get audio available easily from iphone to other devices. See pics below - Their size seems a little indiscriminate...shows clearly what the controls look like once you hit the ‘files’ icon...

best

sleekitwan

3F11E07C-6F0C-4A4C-9B4C-9A1AD545C37B.jpeg

HIT the EDIT then you see this...

6858A817-438B-47BF-9A49-8D3622D3DF5F.jpeg

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