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Forum Discussion
Adding extra space to a professional account without upgrading to business
I am currently a professional account holder with 3TB of storage space, I am 500GB away from running out of space. As a creative I work with large file sizes and I was looking to upgrade to get a few...
mdlthomson wrote:
Adding extra space to a professional account without upgrading to businessGo to your Plan page and look for a section titled Available add-ons. Do you see something that looks like this?
It may not be available to all accounts yet, as Dropbox tends to roll these things out gradually over time.
Same issue here!
"I am currently a professional account holder with 3TB of storage space, I am 500GB away from running out of space. As a creative I work with large file sizes and I was looking to upgrade to get a few more TB of storage."
Not only you need the extra useless 2 licenses with Business vs. Pro (which I wouldn't care too much if it worked smoothly, and even if it is extra money because it's UNLIMITED STORAGE PLAN so that'd be still VERY INTERESTING but only without the useless 3-user system), but what's most annoying, they force you to recreate another Dropbox 3-user repository folder system (it doesn't smoothly sync with your Pro business) which simply is a total mess. So I can't re-sync my 8TB+ in a second, which defeats the point (my Macbook got stuck because I would have needed twice as much space - a 16TB internal SSD disk on my Macbook Pro, which doesn't exist as of 2023, in order to proceed and sync between the Pro and the Business Dropboxes).
"Currently I pay around £15 per month for my package, currently if I want 2TB extra I would need to pay £30 per month and get less services than I do now or £45 per month to get what I really need. which is an increase of £30 per month which is excessive. "
Like you perfectly described the pricing doesn't make sense at all either.
"Why doesn't Dropbox allow to increase storage space without needing to but licences which are not needed."
THIS PLEASE DROPBOX FIX IT INDEED
"As a long term customer of over 10 years who uses the service every day I am getting to a point where will need to make a decision to leave Dropbox and go to an alternative provider of which there are many to to choose from."
Same here, I'm a video creative + mixing engineer + other IT project manager working with clients. My life depends on running seamlessly and in real time multiple backup systems both physical (TimeMachine, Carbon Copy Cloner) and cloud (DROPBOX of course) because my revenue streams depend on it and so do my clients. I cannot afford to not have a cloud system backing my 8-16TB of disk space into a SINGLE CLOUD SPACE in real time.
"For example: -
IDrive offer 10TB for $3.98 a month
pCloud offer 10TB for $3.95 a month"
The thing is I've tried these services offering more space but they're not cloud systems like Dropbox, which is very fast and highly effective in indexing files and folders in real time. The only problem of Dropbox is its lack of FLEXIBILITY in the plans and out-of-date space storage capacities. Seriously who needs only 2/3/4TB max today on a Personal/Pro plan, when any PC or Macbook comes with like 8TB of internal SSD??? And probably more (12TB etc.) in the year to come. When we use 2-10GB/sec internet connections, and 500MB-1GB/sec 5G mobile phones???
"Please Dropbox you are currently alienating what will be a big proportion of your loyal customer base.
Sort it out!"
INDEED SORT IT OUT DROPBOX, MAKE YOUR PRODUCT GREAT AGAIN PLEASE
- Rich
Super User II
shinbeth wrote:
Like you perfectly described the pricing doesn't make sense at all either.
You're getting much more with a Business license over a personal account. Extra space and other features aside, you also get access to additional support resources, including phone support. You're not just paying for more space.
Rich I don't care about phone support, I never needed it over 10 years using Dropbox. I don't pay a Cloud to speak to people over the phone. I already have a phone carrier lol (see the irony here)
Read again my many posts. I would pay for Business if it didn't create a 3-user repository system. ONLY IF IT ALLOWED ME TO SEAMLESSLY TRANSITION FROM MY CURRENT 3/4TB PRO SITUATION TO XX/UNLIMITED SITUATION without creating this Business BS and /Dropbox folder mess.
Just extend the Pro plan with more storage Dropbox come on.
"You're getting much more with a Business license over a personal account. Extra space and other features aside, you also get access to additional support resources, including phone support. You're not just paying for more space."
As I said, I'm not interested in those extra features. Also, it creates a 3-user folder system that messed up my regular Pro folder structure, so I stopped the Business trial and am not interested in the Business offer.
I solely want to keep my Pro 3TB + 1TB extra account. But I need 10TB so please allow for more storage (Google Drive offers up to 30TB on individual storage for the same price as Dropbox ++)
