Adding extra space to a professional account without upgrading to business
I am currently a professional account holder with 3TB of storage space, I am 500GB away from running out of space. As a creative I work with large file sizes and I was looking to upgrade to get a few more TB of storage.
My only option is to upgrade to a Business Account, which would be fine, however you need to have a minimum of 3 licences which makes it very expensive for 2 extra TB which the Standard packages offers, I use the dropbox transfer tool almost every day so ideally I would be on the Advanced plan so I have have the same transfer limit of 100GB transfer limit which I get with Professional.
Currently I pay around £15 per month for my package, currently if I want 2TB extra I would need to pay £30 per month and get less services than I do now or £45 per month to get what I really need. which is an increase of £30 per month which is excessive.
Why doesn't Dropbox allow to increase storage space without needing to but licences which are not needed.
As a long term customer of over 10 years who uses the service every day I am getting to a point where will need to make a decision to leave Dropbox and go to an alternative provider of which there are many to to choose from.
For example: - IDrive offer 10TB for $3.98 a month pCloud offer 10TB for $3.95 a month
I need to do more research on this but Apple, Google and probably Amazon will offer similar services, the only thing stopping me at the moment is the hassle of transfering all my data across. But I will do it if needed.
Please Dropbox you are currently alienating what will be a big proportion of your loyal customer base.
Personal/Professional Plan (1 User) vs. Business Plan (3 User): What if you are a Sole Trader Business?!
Everyone needs 4TB minimum now, that's a Mac Studio.
That's a small business use sorted, then there's personal storage as well like 1TB of music if you don't want to use the likes of Spotify & Apple Music (via iTunes). What about personal images and videos!? Add another 1TB. Now, if you are a business like I am as a Graphic Designer and Logo Designer with big needs, I need at least 5TB minimum! Do something Dropbox before I go back to SugarSync!
I am only sticking around sticking around here to see if you actually care and do something with this community thread about getting more than 3TB on a one-user personal account... Ruzzle Fruzzle!
I am a long-time user and my old thread on this subject with mega Ks of votes has been swept away. This is exactly the problem from way back that has NOT BEED SOLVED. C'mon Dropbox!!! Really?
"Companies like Apple and Google that offer more free space have other parts of their business that offset those costs. Apple has their hardware revenue, Google has their ad revenue. The profits they earn from those other sources of revenue allow them to offer more storage for free, as an incentive to spend money on their other services. Dropbox only has their storage revenue."
If what you say may be true, it absolutely doesn't change the fact that Dropbox should offer Pro users to get as many extra TB they wish for an extra cost proportional to that additional storage.
Implementing this just takes a line of code, and would generate an extra line of revenue to Dropbox. So it just doesn't make any sense, especially as everyone's hard drive is nearing full capacity.
"You're getting much more with a Business license over a personal account. Extra space and other features aside, you also get access to additional support resources, including phone support. You're not just paying for more space."
As I said, I'm not interested in those extra features. Also, it creates a 3-user folder system that messed up my regular Pro folder structure, so I stopped the Business trial and am not interested in the Business offer.
I solely want to keep my Pro 3TB + 1TB extra account. But I need 10TB so please allow for more storage (Google Drive offers up to 30TB on individual storage for the same price as Dropbox ++)
Icemanx1959 wrote: If Dropbox would upgrade their free storage like apple ( 50gbs ) then maybe it will be used because people doesn’t have the money to buy or give away for storage this is why I don’t use Dropbox anymore if you would up the storage space that will help a lot of people that can’t afford to buy storage space
Companies like Apple and Google that offer more free space have other parts of their business that offset those costs. Apple has their hardware revenue, Google has their ad revenue. The profits they earn from those other sources of revenue allow them to offer more storage for free, as an incentive to spend money on their other services. Dropbox only has their storage revenue.
You can earn more free space through referrals and other bonus programs.
If Dropbox would upgrade their free storage like apple ( 50gbs ) then maybe it will be used because people doesn’t have the money to buy or give away for storage this is why I don’t use Dropbox anymore if you would up the storage space that will help a lot of people that can’t afford to buy storage space
Happiest day of my life, to finally be able to ditch Dropbox after unsuccessfully requesting an increase in capacity for my Pro plan, for almost 2 years now.
I hope as many Dropbox employees as possible will get laid off, you really deserve it for being so useless during this time in addressing our needs 🙂
It seems after talking with the dropbox support team many times and looking online that I'm not the only one frustrated with the lack of add-on space within dropbox. The max you can go to as an individual is 3TB and you have to sign up for the teams (minimum 3 accounts) if you want more than 5TB of space.
Seems like dropbox are missing a trick here.
Any ideas if they are planning on introducing something like this soon?
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I am currently a professional account holder with 3TB of storage space, I am 500GB away from running out of space. As a creative I work with large file sizes and I was looking to upgrade to get a few more TB of storage.
My only option is to upgrade to a Business Account, which would be fine, however you need to have a minimum of 3 licences which makes it very expensive for 2 extra TB which the Standard packages offers, I use the dropbox transfer tool almost every day so ideally I would be on the Advanced plan so I have have the same transfer limit of 100GB transfer limit which I get with Professional.
Currently I pay around £15 per month for my package, currently if I want 2TB extra I would need to pay £30 per month and get less services than I do now or £45 per month to get what I really need. which is an increase of £30 per month which is excessive.
Why doesn't Dropbox allow to increase storage space without needing to but licences which are not needed.
As a long term customer of over 10 years who uses the service every day I am getting to a point where will need to make a decision to leave Dropbox and go to an alternative provider of which there are many to to choose from.
For example: - IDrive offer 10TB for $3.98 a month pCloud offer 10TB for $3.95 a month
\n
I need to do more research on this but Apple, Google and probably Amazon will offer similar services, the only thing stopping me at the moment is the hassle of transfering all my data across. But I will do it if needed.
Please Dropbox you are currently alienating what will be a big proportion of your loyal customer base.
\n
Sort it out!
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I am currently a professional account holder with 3TB of storage space, I am 500GB away from running out of space. As a creative I work with large file sizes and I was looking to upgrade to get a few more TB of storage.
My only option is to upgrade to a Business Account, which would be fine, however you need to have a minimum of 3 licences which makes it very expensive for 2 extra TB which the Standard packages offers, I use the dropbox transfer tool almost every day so ideally I would be on the Advanced plan so I have have the same transfer limit of 100GB transfer limit which I get with Professional.
Currently I pay around £15 per month for my package, currently if I want 2TB extra I would need to pay £30 per month and get less services than I do now or £45 per month to get what I really need. which is an increase of £30 per month which is excessive.
Why doesn't Dropbox allow to increase storage space without needing to but licences which are not needed.
As a long term customer of over 10 years who uses the service every day I am getting to a point where will need to make a decision to leave Dropbox and go to an alternative provider of which there are many to to choose from.
For example: - IDrive offer 10TB for $3.98 a month pCloud offer 10TB for $3.95 a month
\n
I need to do more research on this but Apple, Google and probably Amazon will offer similar services, the only thing stopping me at the moment is the hassle of transfering all my data across. But I will do it if needed.
Please Dropbox you are currently alienating what will be a big proportion of your loyal customer base.
\n
Sort it out!
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Personal/Professional Plan (1 User) vs. Business Plan (3 User): What if you are a Sole Trader Business?!
Everyone needs 4TB minimum now, that's a Mac Studio.
That's a small business use sorted, then there's personal storage as well like 1TB of music if you don't want to use the likes of Spotify & Apple Music (via iTunes). What about personal images and videos!? Add another 1TB. Now, if you are a business like I am as a Graphic Designer and Logo Designer with big needs, I need at least 5TB minimum! Do something Dropbox before I go back to SugarSync!
I am only sticking around sticking around here to see if you actually care and do something with this community thread about getting more than 3TB on a one-user personal account... Ruzzle Fruzzle!
I am a long-time user and my old thread on this subject with mega Ks of votes has been swept away. This is exactly the problem from way back that has NOT BEED SOLVED. C'mon Dropbox!!! Really?
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Icemanx1959 wrote: If Dropbox would upgrade their free storage like apple ( 50gbs ) then maybe it will be used because people doesn’t have the money to buy or give away for storage this is why I don’t use Dropbox anymore if you would up the storage space that will help a lot of people that can’t afford to buy storage space
\n
Companies like Apple and Google that offer more free space have other parts of their business that offset those costs. Apple has their hardware revenue, Google has their ad revenue. The profits they earn from those other sources of revenue allow them to offer more storage for free, as an incentive to spend money on their other services. Dropbox only has their storage revenue.
\n
\n
You can earn more free space through referrals and other bonus programs.
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\"Companies like Apple and Google that offer more free space have other parts of their business that offset those costs. Apple has their hardware revenue, Google has their ad revenue. The profits they earn from those other sources of revenue allow them to offer more storage for free, as an incentive to spend money on their other services. Dropbox only has their storage revenue.\"
If what you say may be true, it absolutely doesn't change the fact that Dropbox should offer Pro users to get as many extra TB they wish for an extra cost proportional to that additional storage.
Implementing this just takes a line of code, and would generate an extra line of revenue to Dropbox. So it just doesn't make any sense, especially as everyone's hard drive is nearing full capacity.
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\"You can earn more free space through referrals and other bonus programs.\"
Not a viable option. Adding 5GB bonus and 5GB bonus there won't cut it. I need an extra 6TB, not an extra 10GB.
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\"You're getting much more with a Business license over a personal account. Extra space and other features aside, you also get access to additional support resources, including phone support. You're not just paying for more space.\"
As I said, I'm not interested in those extra features. Also, it creates a 3-user folder system that messed up my regular Pro folder structure, so I stopped the Business trial and am not interested in the Business offer.
I solely want to keep my Pro 3TB + 1TB extra account. But I need 10TB so please allow for more storage (Google Drive offers up to 30TB on individual storage for the same price as Dropbox ++)
","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"203","kudosSumWeight":0,"postTime":"2024-03-27T07:11:12.417-07:00","lastPublishTime":"2024-03-27T07:11:12.417-07:00","metrics":{"__typename":"MessageMetrics","views":732},"visibilityScope":"PUBLIC","placeholder":false,"showMoveIndicator":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"repliesCount":0,"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"customFields":[]},"Rank:rank:42":{"__typename":"Rank","id":"rank:42","position":25,"name":"Helpful | Level 7","color":"333333","icon":null,"rankStyle":"TEXT"},"User:user:108164":{"__typename":"User","id":"user:108164","uid":108164,"login":"Benjamin Gordon","biography":null,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2015-03-17T11:12:00.000-07:00"},"deleted":false,"email":"","avatar":{"__typename":"UserAvatar","url":"https://www.dropboxforum.com/t5/s/mxpez29397/m_assets/avatars/default/avatar-12.svg?time=0"},"rank":{"__ref":"Rank:rank:42"},"entityType":"USER","eventPath":"community:mxpez29397/user:108164"},"ForumReplyMessage:message:717053":{"__typename":"ForumReplyMessage","uid":717053,"id":"message:717053","entityType":"FORUM_REPLY","eventPath":"category:101001000/category:English/community:mxpez29397board:101001018/message:594361/message:717053","revisionNum":1,"author":{"__ref":"User:user:1278349"},"readOnly":false,"depth":2,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:101001018"},"parent":{"__ref":"ForumReplyMessage:message:714652"},"conversation":{"__ref":"Conversation:conversation:594361"},"subject":"Re: Adding extra space to a professional account without upgrading to business","moderationData":{"__ref":"ModerationData:moderation_data:717053"},"body":"So Apple just released a 6TB and 12TB plan.
Happiest day of my life, to finally be able to ditch Dropbox after unsuccessfully requesting an increase in capacity for my Pro plan, for almost 2 years now.
I hope as many Dropbox employees as possible will get laid off, you really deserve it for being so useless during this time in addressing our needs 🙂
Bye!","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"203","kudosSumWeight":1,"postTime":"2023-09-27T14:29:02.536-07:00","lastPublishTime":"2023-09-27T14:29:02.536-07:00","metrics":{"__typename":"MessageMetrics","views":1398},"visibilityScope":"PUBLIC","placeholder":false,"showMoveIndicator":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"repliesCount":5,"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"ModerationData:moderation_data:717136":{"__typename":"ModerationData","id":"moderation_data:717136","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":"member"},"ForumReplyMessage:message:717136":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:108164"},"id":"message:717136","entityType":"FORUM_REPLY","eventPath":"category:101001000/category:English/community:mxpez29397board:101001018/message:594361/message:717136","revisionNum":1,"uid":717136,"depth":3,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:101001018"},"parent":{"__ref":"ForumReplyMessage:message:717053"},"conversation":{"__ref":"Conversation:conversation:594361"},"subject":"Re: Adding extra space to a professional account without upgrading to business","moderationData":{"__ref":"ModerationData:moderation_data:717136"},"body":"agreed. i’m off to apple too","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"28","kudosSumWeight":2,"postTime":"2023-09-27T23:54:36.577-07:00","lastPublishTime":"2023-09-27T23:54:36.577-07:00","metrics":{"__typename":"MessageMetrics","views":1383},"visibilityScope":"PUBLIC","placeholder":false,"showMoveIndicator":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"repliesCount":4,"readOnly":false,"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"AssociatedImage:{\"url\":\"https://www.dropboxforum.com/t5/s/mxpez29397/images/cmstNDktTmFlcmxj\"}":{"__typename":"AssociatedImage","url":"https://www.dropboxforum.com/t5/s/mxpez29397/images/cmstNDktTmFlcmxj","height":15,"width":16,"mimeType":"image/png"},"Rank:rank:49":{"__typename":"Rank","id":"rank:49","position":8,"name":"Super 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Adding extra space to a professional account without upgrading to business","moderationData":{"__ref":"ModerationData:moderation_data:717123"},"body":"If Dropbox would upgrade their free storage like apple ( 50gbs ) then maybe it will be used because people doesn’t have the money to buy or give away for storage this is why I don’t use Dropbox anymore if you would up the storage space that will help a lot of people that can’t afford to buy storage space","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"203","kudosSumWeight":0,"postTime":"2023-09-27T19:36:15.788-07:00","lastPublishTime":"2023-09-27T19:36:15.788-07:00","metrics":{"__typename":"MessageMetrics","views":1372},"visibilityScope":"PUBLIC","placeholder":false,"showMoveIndicator":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"repliesCount":3,"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"ModerationData:moderation_data:717126":{"__typename":"ModerationData","id":"moderation_data:717126","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ModerationData:moderation_data:717123":{"__typename":"ModerationData","id":"moderation_data:717123","status":"UNMODERATED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:714652":{"__typename":"ForumReplyMessage","uid":714652,"id":"message:714652","entityType":"FORUM_REPLY","eventPath":"category:101001000/category:English/community:mxpez29397board:101001018/message:594361/message:714652","revisionNum":1,"author":{"__ref":"User:user:108164"},"readOnly":false,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:101001018"},"parent":{"__ref":"ForumTopicMessage:message:594361"},"conversation":{"__ref":"Conversation:conversation:594361"},"subject":"Re: Adding extra space to a professional account without upgrading to business","moderationData":{"__ref":"ModerationData:moderation_data:714652"},"body":"
Hi.
It seems after talking with the dropbox support team many times and looking online that I'm not the only one frustrated with the lack of add-on space within dropbox. The max you can go to as an individual is 3TB and you have to sign up for the teams (minimum 3 accounts) if you want more than 5TB of space.
Seems like dropbox are missing a trick here.
Any ideas if they are planning on introducing something like this soon?
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Hey Benjamin Gordon, thanks for taking the time to post here.
\n
\n
You can up-vote this idea to show your support and if you have any questions, let us know.
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mdlthomson wrote: Adding extra space to a professional account without upgrading to business
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Go to your Plan page and look for a section titled Available add-ons. Do you see something that looks like this?
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It may not be available to all accounts yet, as Dropbox tends to roll these things out gradually over time.
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