We are aware of the issue with the badge emails resending to everyone, we apologise for the inconvenience - learn more here.
Forum Discussion
Can I become a team admin, if the current admin has left? I want to pay for the team plan.
Folks. as it turns out I've been uploading to a clients shared Dropbox and they stopped paying for the account. I just caught it after 3 years. The ADMIN is gone and Im only a support admin. How do I...
Nancy
Dropbox Staff
Dropbox StaffHey Waltersmithphoto! Thanks for posting on the forum today.
From what you mention, I understand that the account is still on a paid plan and it hasn’t been downgraded yet. Correct?
To make sure we’ve checked everything, can you go to your Admin Console > Members tab and check if there’s any other user who’s a team admin? If there is, they can make you a team admin as well (with these steps). After that, you can go ahead and pay for the plan with your payment details.
Otherwise, you can create a separate Dropbox account (under a different email address), upgrade it to the plan that best suits your needs and transfer your files there by either sharing them between your two Dropbox accounts or downloading them from the original account and uploading them to the new one.
Let me know if that helps.
