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Forum Discussion

Bevy's avatar
Bevy
Explorer | Level 4
10 months ago

Can I change to a less expensive plan?

I’ve been subscribing since 2016 when it cost $99 per year. In 2019 the cost doubled to $199 per year, but I kept the account for convenience, despite never needing more than 1/3 of the space I’m payi...
downgrade
Plans
  • Walter's avatar
    Walter
    10 months ago

    Hi there Bevy - thanks for using Dropbox and posting on our Community!

     

    Based on the pricing you mentioned, it sounds like you're on the Dropbox Professional plan. 

     

    In that case, you could downgrade your account to the Dropbox Plus plan. 

     

    You can have a look at the current plans on this page. 

     

    I hope this helps!

     

Bevy's avatar
Bevy
Explorer | Level 4
Thank you very much. Yes, I would like to switch. Can you do this for me? Also, I want to ensure that all the files on my account are filed to one gmail address, just in case I originally signed up with my now abandoned yahoo email. It has always been just me, a single user on the account, but can we check that. Will you please open a ticket for me?
Megan's avatar
Megan
Icon for Dropbox Staff rankDropbox Staff
10 months ago

Hi Bevy, I just opened a ticket on my end for you, I'll see you there!

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