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Forum Discussion

twofer18's avatar
twofer18
Explorer | Level 3
28 days ago

Can I purchase the extended version history add-on to extend my recovery window?

I have dropbox plus and would like to extend deleted file recovery beyond 30 days. Will the Extended Version Add-On available for $39.99/year allow me to do that?  I have read the documentation on th...
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  • Rich's avatar
    Rich
    28 days ago
    @twofer18 wrote:

    I ... would like to extend deleted file recovery beyond 30 days. Will the Extended Version Add-On available for $39.99/year allow me to do that?

    Yes, but only from the time that you activate it. Meaning if you have a file that you deleted 31 days ago and you purchase the add-on today, you wouldn't be able to recover that file. Only files that are deleted after you purchase the add-on can be recovered beyond 30 days.

Rich's avatar
Rich
Icon for Super User II rankSuper User II
28 days ago
@twofer18 wrote:

I ... would like to extend deleted file recovery beyond 30 days. Will the Extended Version Add-On available for $39.99/year allow me to do that?

Yes, but only from the time that you activate it. Meaning if you have a file that you deleted 31 days ago and you purchase the add-on today, you wouldn't be able to recover that file. Only files that are deleted after you purchase the add-on can be recovered beyond 30 days.

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