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Dropbox Plus
268 TopicsHow can I redeem the 50% Discount for Dropbox Plus with Adobe Creative Cloud?
I have both an Adobe Creative Cloud and aDropbox Plus subscription. I recently saw that I could be saving 50% on my Dropbox Plus sub. It has only recently renewed but as my work situation has changed I need to cut some costs while I seek new work. I want to keep my subscription but want to take advantage of this offer I'm entitled to. Could someone let me know if they've been able to do this? When I click Redeem Offer it says I already have a Dropbox Plus plan. I've been paying for Adobe for 30 years and Dropbox for 15 years. Many thanks! https://creativecloud.adobe.com/cc/discover/article/creative-cloud-perks?promoid=T32PLP96&mv=other&locale=en-AU3KViews4likes42CommentsI upgraded to Professional via my Apple account, but my Dropbox account is still Plus.
Because I subscribe to dropbox via my apple account, I have to upgrade to professional there. I did that and paid a month ago, but my account in dropbox still shows I am only on plus plan. I have no way I can see to contact dropbox about this. I paid for a month and have no additional features -- one of which includes being able to contact them directly for support issues 😕184Views0likes1CommentDropbox Business Advanced customers aren't treated equally when it comes to features.
So, customers who has an existing Dropbox Buisness Advanced plan to the same costs as a plus plan lacks the following: 1. Edit text in pdf files 2. Can transfer only 100GB files instead of 250GB 3. Lack Sign license included. Why isn't it possible to move to the Plus plan if that is what is going forward? What is going on? Dropbox don't want existing customers?98Views0likes1CommentI'm trying to update my billing info, but I'm being redirected to the Plans page.
Hello, I currently have a Dropbox Plus subscription, which is renewed every year at the End of October. This year's renewal is pending as my credit card, which was on file, has expired (Billing is pending as of 31st Oct). I tried to update my payment method today using the "Update billing info" section, and face following problems: 1) I am able to enter my credit card details and save the changes using the "save changes" button 2) the new credit card is accepted "Your billing information has been updated" andI am then automatically redirected to a new page which asks me to choose my Dropbox Plan 3) Here the page shows that "Dropbox Plus" is my current plan, and recommends me to switch to "Professional", which I do not want/ need. The banner at the bottom says "change your plan to continue" and obviously does not allow me to continue with my current plan "Dropbox Plus" (tried it multiple times). Any idea why I cannot proceed with my current plan? Am I missing an essentiel step? Regarding my current plan, I checked my current usage: is about 500 GB of the 2TB available. Many thanks!Solved229Views0likes4CommentsCannot find the button to cancel my Dropbox Plus subscription
I have tried for hours to cancel my dropbox plus subscription It is due to renew on 5th November 24 and I dont use it at all I have tried all the suggestions you make about checking app on phone and laptop but I cant find any cancel button Its a disgrace its so difficult to stop a payment ! It was deducted last year and I havent used it at all. I am retiring in a year or so and this was set up by someone who has since died I just want a simple way to stop this payment being taken from my credit card accountSolved1.5KViews0likes5CommentsShould I upgrade to a Dropbox team account to share some files with my family members?
I currently have a 2TB personal plan for my family pictures. I have a couple of family members that I want to give access to so they can put things in there as well. Was wondering if Team was a better fit for that?215Views0likes3CommentsPay for a Dropbox Plus account, but have a Basic count. How to close the Plus account?
On December 30, 2018 I registered on Dropboxvia internet and I upgraded to Dropbox Plus (authorization number 1315689020412770). Every year an ammount is debited under this authorization number. I want to cancel my Dropbox Plus subscription already for a long time, because I don’t use it. However, according to my account I do not have a Dropbox Plus account, but a Dropbox basic account. Because of that, it is not possible for me to cancel my Dropbox Plus subscription. And due to my registered “basic” account it is also not possible for me to get in contact with anyone from Dropbox to resolve this issue (which is very frustrating) So, I want to close my Dropbox Pus account, does anyone on this forum know to get this done? I would be most grateful Thanks, Cas184Views0likes2CommentsCan I purchase the extended version history add-on to extend my recovery window?
I have dropbox plus and would like to extend deleted file recovery beyond 30 days. Will the Extended Version Add-On available for $39.99/year allow me to do that? I have read the documentation on the website and I am only certain I can restore older versions of files, not actual deleted files. TIASolved192Views0likes1Comment