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Forum Discussion
Cannot upgrade to a Dropbox Business plan because current subscription is managed by Apple App Store
Hi,
we would like to upgrade from Plus to Business. The current Plus subscription has managed by the Apple App Store. We already cancelled the subscription there and it is already expired (as of 2024-11-19). However, it is still not possible to upgrade to business because it still claims that the subscription is managed by Apple App Store.
Does anyone have an idea what else we can do to upgrade the account to Business without the use of the apple app store but directly from the Dropbox page?
Thank you very much and best regards - Richard
- Mark
Super User II
You need to wait for it to completely downgrade your account. You are usually given a few days grace before that happens - in case your card was declined etc.
