You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Forum Discussion
can't cancel my professional trial (no option to cancel it)
I have subscribed the professional trial and it will end tomorrow. I'd like to cancel it before the payment, but I cannot find the option to cancel on the "Plan" as described in the manual. I fou...
I contacted the Dropbox support team, and a staff fixed this problem.
Whether I logged in on the website or on app, it does not matter for me. I could not fix it either way.
But I received a email from the support team that they removed the trial in my account.
Hope this can help you.
Hi,
I would like to canceled my Basic plan, but I cant do it. Also I cant found it on google pay.
Rich
Super User II
Super User II
Vasiljeva wrote:
I would like to canceled my Basic plan, but I cant do it. Also I cant found it on google pay.
Are you sure you're being charged? The Basic plan is a free plan, and has no cost associated with it.
If your Plan page shows that you're on the Basic plan but you're being charged, use the credit card charge lookup tool to identify the account that you're actually being charged for.
