Learn how to make the most out of the Dropbox Community here 💙.
Forum Discussion
GDA laos
4 years agoExplorer | Level 3
change monthly payment to yearly
I used Dropbox Professional from 2019. The last is yearly payment (2019-2021) totals $199 per year, but this year 2022 the invoice was separated into monthly (January 2022, I have paid $19.99).
...
Jay
Dropbox Staff
2 years agoHi John R.80, does this mean you're not seeing the options as listed on this article to change the billing period?
John R.80
2 years agoExplorer | Level 3
Nope. My screenshot shows everything. Not an AdBlocker. Both PC Chrome and Firefox. Next payment not due for another week.
- Hannah2 years ago
Dropbox Staff
Thanks for that, John.
In this case, can you try reaching out to our support team directly, so they can assist you further?
Once you do that, please send along your ticket number here as well.
About Plans and Subscriptions
Ask the Dropbox Community for help if you have questions about your Dropbox plan or subscription. Find solutions and share advice with members.
Need more support
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!