We are aware of the issue with the badge emails resending to everyone, we apologise for the inconvenience - learn more here.

Forum Discussion

LB71's avatar
LB71
New member | Level 2
2 years ago

Consequences for late payment of subscription

Hi there,

 

I have 2TB plan ( which I have been on for years) and it is two weeks overdue for payment of the subscription plan.  Wondering what the consequences of this will be if I still am unable to pay it for another couple of weeks.

 

Will all my stuff just stay there, and I won't be able to sync until paid?  Will I still be able to access it? and when I pay will it all be back to normal again?

 

I tried to search this info elsewhere but couldn't find the answer.

 

Thanks in advance for your help!

Payments
Sync
  • Rich's avatar
    Rich
    2 years ago
    LB71 wrote:

    Will all my stuff just stay there, and I won't be able to sync until paid?  Will I still be able to access it? and when I pay will it all be back to normal again?

    Yes, on all counts.

  • Rich's avatar
    Rich
    Icon for Super User II rankSuper User II
    2 years ago
    LB71 wrote:

    Will all my stuff just stay there, and I won't be able to sync until paid?  Will I still be able to access it? and when I pay will it all be back to normal again?

    Yes, on all counts.

    • LB71's avatar
      LB71
      New member | Level 2
      2 years ago
      Awesome, thank you! 😊

About Plans and Subscriptions

Ask the Dropbox Community for help if you have questions about your Dropbox plan or subscription. Find solutions and share advice with members.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!