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AuntyMir's avatar
AuntyMir
New member | Level 2
2 years ago

Credit Card payment to upgrade drop box not working

I am trying to upgrade my account, but I'm getting an error when I choose credit card that states "cf.dropboxpayments.com refused to connect."  Since I do not have a paid account yet, I cannot talk t...
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Kunnal Shandilya's avatar
Kunnal Shandilya
New member | Level 2

"cf.dropboxpayments.com refused to connect."

Is there a solution to this above problem at all? Tried whatever was mentioned, but to no avail.

There is literally no way of contacting the technical team, a month worth of work stalled, loss,  no one replies to the ticked. Totally disappointing, considering I have been using dropbox for a couple of years now.

There is no post or help in the community where this question is answered. 

Hannah's avatar
Hannah
Icon for Dropbox Staff rankDropbox Staff
20 days ago

Hey Kunnal Shandilya, sorry to see that you're having an issue.

 

Are you trying to upgrade your account or renew your existing subscription?

 

Where are you currently located?

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