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Forum Discussion
I claimed my Seagate promotional space, but my Dropbox account still has 2GB.
Hi community,
I got an offer from Dropbox to upgrade to plus for six months with my purchase of Seagate harddisk. I activated it but I am still having only 2 GB storage. It shows that I am a plus member account holder on my android application, but still no upgradation on any other facilities. The support is also pathetic as i cannot chat with anyone because that feature is only for plus member. Really disappointed with Dropbox. I have attached the screenshots of the activation email and the screenshot of my android device where it shows that I have plus account.
[personal info removed per Community Guidelines]
- Nancy
Dropbox Staff
Thanks for posting here, Ojaswa .
After checking your post, I had a look into our system and I can see you were able to get in touch with our support team in the meantime. They should look into your request and all the info you’ve provided and get back to you directly via email.
If you need something else though, feel free to give me a nudge here.
Hi Nancy,
No one from Dropbox support has been in touch with me. I need to get the access of plus ASAP due to some emergency. Kindly resolve this. Thanks
- Nancy
I totally understand. I’ve gone ahead and added an internal note to your ticket on your behalf, so that our team may get back to you as soon as possible.
