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Forum Discussion
Armstrong69
8 months agoExplorer | Level 3
How to upgrade to the Dropbox Basic Extra plan?
Hello,
Hello,
Would like to purchase more DropBox space, however the next size plan is 2TB, do not require this much space, its more then HDD size !!
I have spotted on the forum 'Dropbo...
- 8 months ago
Hi Armstrong69, I hope you're doing well!
You can try upgrading to the Basic Extra plan using this link.
However, keep in mind that at the moment, it's only limited to a small number of people.
If the link doesn't help, let me know and I'll be more than happy to help!
GianvittorioN
Helpful | Level 5
I've subscribed a Dropbox Basic Extra few month ago after receiving the invitation in Dropbox desktop app. My wife also received the same invitation but overlooked it because she does't need more space. Now she changed her mind (needs) and few more GB could help her. I looked around but the plan seem to not be accessible to new user. I also used the link proposed in your response but I receive an error.
It's possible to reactivate the plan or define new one with similar space assigned.
All other Dropbox plan are so big and costly and we doesn't need so much space an don't want to spend so much money to use 20 or 30 GB out of 2TB
Maybe one or more plan with 50 / 100 / 200 or so GB are to be introduced as the competition already do. More granularity on the plan offering in my opinion mean enlarge the potential base of customers.
Thank's for every hint you could provide.
Regards
Hannah
7 months agoDropbox Staff
Hey GianvittorioN, thanks for posting here.
I'm afraid that if this was a special offer that wasn't redeemed, it wouldn't be possible to reinstate it.
If you're looking for some ways to add extra space to yours or your wife's account, though, you can take a look at this page as well.
I hope it helps!
- GianvittorioN7 months agoHelpful | Level 5
I understand that was a sort of special once-in-a-time. I was only hoping in a replica or a brand new campaign. We already played all the cards sending invitation at family and friends. Jumping from 2 GB to 2TB is a bit too much I was hoping in something in the middle also in order to grow gradually.
Hope someone in Dropbox marketing department too at heart this possibility and seriously think about introducing something in this way.
Thanks' for your time
- Hannah7 months agoDropbox Staff
I completely understand where you're coming from, GianvittorioN, and I'll make sure to convey your feedback to our team.
If you need anything else, please let us know.
Have a great weekend!
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