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I am being billed for an account tied to an email address that no longer exists.
I have been getting billed for an account that has not been used in years and that I do not have access to. I can't log in to change the password or close the account because the email address was de...
That sounds tough! Try reaching out to Dropbox support through their Twitter (@DropboxSupport) or by using someone else’s account to contact them. Provide your billing details so they can find the account without needing your email. If charges continue, ask your bank to block Dropbox. If needed, consider filing a complaint with a consumer protection agency. Good luck!
Thanks, nickemery. I've tried all of these things, including asking my credit card issuer to block Dropbox (that measure has failed several times).
