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Blakeliv 's avatar
Blakeliv
New member | Level 1
3 months ago

I bought Dropbox Plus and still only have 2 GB of storage.

What the title says exactly. The Dropbox plus plan offers 2 TB of additional storage and I still am maxed out at 2 GB after purchasing Dropbox plus.

  • Rich's avatar
    Rich
    Icon for Super User II rankSuper User II
    Blakeliv wrote:

    The Dropbox plus plan offers 2 TB of additional storage and I still am maxed out at 2 GB after purchasing Dropbox plus.

    Did you purchase through the Dropbox website or through one of the mobile app stores (Apple/Google Play)?

      • Blakeliv 's avatar
        Blakeliv
        New member | Level 1

        I also purchased it last night. When I open the app on my iPad it says my current plan is Plus but I still am at capacity for storage at 2 GB.

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