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Forum Discussion

Hannah's avatar
Hannah
Icon for Dropbox Staff rankDropbox Staff
3 years ago

Hey sk_1423, welcome to our Community.

 

Are you an admin of a Dropbox Business team, but cannot access your admin console?

 

Is it possible that you're logged in to a different account and not your Business one?

 

What plan do you see in the plan tab of your account settings?

 

Keep me posted.

  • XPX's avatar
    XPX
    New member | Level 2
    2 years ago

    Hello,

    Good morning!

     

    I'm the account admin (main email) and my account is an Enterprise, but I cannot see the "admin console" on the left side menu. What should I do?

    Thanks,
    XPX

    • Walter's avatar
      Walter
      Icon for Dropbox Staff rankDropbox Staff
      2 years ago

      Hey XPX, thanks for joining the discussion here.

       

      Can you please clarify what exactly is shown in your plan tab at the moment? 

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