You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.

Forum Discussion

Chas-rusty's avatar
Chas-rusty
Explorer | Level 3
2 years ago

I didn't cancel my plan in time, is it too late now?

I forgot to cancel my subscription before it was auto renewed. Is it too late to do so now?  
cancellations
Jay's avatar
Jay
Icon for Dropbox Staff rankDropbox Staff

Hi Chas-rusty, thanks for bringing this to our attention.

 

Are you referring to a paid plan, or a trial plan?

 

Did you originally upgrade via the Dropbox site directly, or the mobile app?

 

This will help me to assist further!

Chas-rusty's avatar
Chas-rusty
Explorer | Level 3
2 years ago

Thanks Jay. It is a fully paid-up annual plan.

  • Jay's avatar
    Jay
    Icon for Dropbox Staff rankDropbox Staff
    2 years ago

    If you're seeing the payment on your account here, you can contact the support team directly from the support page to see what options are available.

About Plans and Subscriptions

Ask the Dropbox Community for help if you have questions about your Dropbox plan or subscription. Find solutions and share advice with members.

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