One month down in 2025: How are your resolutions coming along? Check out how to get back on track here.
Forum Discussion
PleaseCancelMyBilling
29 days agoNew member | Level 1
I have been charged 119.88 every January 31 for an account I no longer have access for
I have been charged 119.88 every January 31 for an account I no longer have access for! Please cancel this subscription before the next billing cycle. I would like to be able to resolve this issue be...
PleaseCancelMyBilling
29 days agoNew member | Level 1
I've been trying to reach over and over, each time getting either no response or being told that you're unable to figure out where this charge is coming from. I'm being charged and your support is intentionally obstructing my right to cancel your service.
About Plans and Subscriptions
Ask the Dropbox Community for help if you have questions about your Dropbox plan or subscription. Find solutions and share advice with members.
Need more support
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!