Start 2025 on time and up to date. Seamlessly integrate your calendars into Dropbox with these simple steps.

Forum Discussion

Wylberth G.'s avatar
Wylberth G.
New member | Level 1
11 years ago

I haven't received my Samsung promotional space?

I didn´t receive my 48GB, why? I need help!
Promotions
Storage space
  • Rich's avatar
    Rich
    8 years ago
    ejasp wrote:

    I bought new Samsung s7 edge in June 2016. I got one mail regarding for claiming 48gb free space, but I have not noticed it at that time. So, can i claim the same offer now? how?

    No, you cannot. The promotion ended one year ago.

Mark's avatar
Mark
Icon for Super User II rankSuper User II
9 years ago

As per the above I should be entitled to the free space as my tablet was between 2012-2014 and came pre-loaded with the app and I am a new user. The tablet has never been used before so no-one else has claimed the free promotional space.

However. As has been said the promotion has expired. Therefore, unfortunately, regardless of when it was bought it is the activation date on Dropbox thats the key factor. You missed that date so it is illegible. 

About Plans and Subscriptions

Ask the Dropbox Community for help if you have questions about your Dropbox plan or subscription. Find solutions and share advice with members.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!