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Forum Discussion

Wylberth G.'s avatar
Wylberth G.
New member | Level 1
11 years ago

I haven't received my Samsung promotional space?

I didn´t receive my 48GB, why? I need help!
Promotions
Storage space
  • Rich's avatar
    Rich
    8 years ago
    ejasp wrote:

    I bought new Samsung s7 edge in June 2016. I got one mail regarding for claiming 48gb free space, but I have not noticed it at that time. So, can i claim the same offer now? how?

    No, you cannot. The promotion ended one year ago.

Nissan T.'s avatar
Nissan T.
New member | Level 1
9 years ago

Hi, I purchased an Samsung phone with a 2 year 48 GB Dropbox eligibility on May 4th, 2015, I completed the "getting started" proccess, and received the 48 gb promotion.

This means that I should have the 48 gb promotion until May 4th 2017.

During the last month or so, I've received notices from Dropbox that my promotion expires on July 25th.

On July 18th I sent Dropbox an explanation, and I attached a copy of the sales receipt confirming that I purchased the phone on May 4th 2015. I figured that this would take care of the problem.

It didn't. As of today, they've cut my limit to 7.25 gb and I can't save anything to Dropbox.

How can I get someone there to listen to me?

 

thanks,

Nissan

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