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Forum Discussion
Wylberth G.
11 years agoNew member | Level 1
I haven't received my Samsung promotional space?
I didn´t receive my 48GB, why? I need help!
- 8 years ago
ejasp wrote:
I bought new Samsung s7 edge in June 2016. I got one mail regarding for claiming 48gb free space, but I have not noticed it at that time. So, can i claim the same offer now? how?
No, you cannot. The promotion ended one year ago.
Miguel B.1
9 years agoNew member | Level 1
Hello,
I have tried to redeem the promotion on my Galaxy A3. First I logged in with my account and then I read I needed to create a new one so I log out and signed up with a new one. I followed 5 of the steps but I didn't get the extra space. I figured it was because I first logged in with a different account. So I disable the Dropbox App (as I cannot uninstall it for some reason), deleting all the info I think and enable it back. I cancelled my previously created account to be able to do it from the beginning and I signed up again. I followed 5 of the 8 getting started steps but still I didn't get the 50GB space. What can I do to resolve this issue?
Thank you
Miguel
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