I haven't received my Samsung promotional space?

I bought a new T-Mobile Samsung Note 3. When I started it, it said get 50GB Free.

I created an account (It's a new personal account), went through all the steps. It says that I have to complete 5 out of  7 steps to get the 50 GB space. I completed all the seven step. But still show the invite more friends as not completed and I have 2.2GB Space. I invited a friend and it gave me 250 MB.

I read the questions posted here and it seems that everybody has the same issue. I'm new to DropBox and still get the same as the others.

I think it's a trick from DropBox to get more people to join, and give a silly excuses.

I've been using google drive for almost 10 years, they gave me 15GB free since I created my account with a similar promotion. But they have no tricks like this one.

I reset my phone to factory default and started the process from scratch, thinking that I might have done something wrong through my first try. So I created a new account using my other email account, and still got the same result.

I have wasted my day trying to figure this issue out but no success.

I think it's a trick from DropBox to get more people to join, and give a silly excuses.

There are no tricks. If you haven't been awarded the space then you've either missed a step, do not qualify or the device isn't eligible.

• https://www.dropbox.com/help/4223

Could you please then tell me what is the thing that did not qualify me.

My T-Mobile Samsung Note 3 is eligible, I did all seven steps while it's saying I need to do 5 out of the 7. My account is a first time use, I just created the account.

What else do I need to do to qualify????

Hola a todos, 

Me gustaria saber que pasa si se termina la promoción de Samsung de 48Gb, quiero saber que pasa con mis contenidos si exceden la capacidad de mi dropbox,despues de quedar sin los gigas de la promoción?

I am using samsung galaxy s5. When I buy this mobile which has an offer for dropbox cloud storage for 20GB. Dropbox is an inbuilt app with my mobile, but I could not get the remaining 20 GB except my own 2GB space. Could you please tell me why?

I bough new Samsung Galaxy S7 edge, unfortunately due to bad synchronization with my old phone i had to do factory reset of Galaxy S7 edge. From that moment I do not have Drop box pre-installed anymore. I installed Drop box and Signed In and did 5 steps, but I have not received bonus of 48 GB space. Is it still somehow possible to claim the bonus of 48 GB for new device? 

Hi, I bought the Samsung S7 Edge and the dropbox was not pre installed on my phone. I installed the app, followed all the steps and yet i have only 2 GB storage. How is this possible?

The promotion is valid only for devices that have the app pre-installed.

From here: https://www.dropbox.com/help/297#terms

Which Samsung devices are eligible for promotions?

• Select Samsung Android smartphones and tablets that have the Dropbox application pre-loaded are eligible to receive promotional space.

I'm now only using 14 GB. My promotion is over in 3 days. The upgrade is 1 Terrabyte for 99.00 per year. That is too much space, and too much money. Why not offer a smaller package. This is frustrating.  Thanks, Chris