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Forum Discussion

useuseuser's avatar
useuseuser
Explorer | Level 3
2 months ago

I received an email that my trial has ended but I have a paid subscription

Yesterday I received an email stating that my trials ends, but it doesn't state what trial. I have a plus account that runs until June next year. I've had it for many years. I never signed up for no ...
Plans
useuseuser's avatar
useuseuser
Explorer | Level 3

Hi Hannahyes it is. The subject line is: 

 

Your free trial of analytics in Dropbox ends soon

 

Hannah's avatar
Hannah
Icon for Dropbox Staff rankDropbox Staff
2 months ago

Thanks for confirming that with me, useuseuser.

 

Can we send you an email, so we can take a closer look into this?

    • Hannah's avatar
      Hannah
      Icon for Dropbox Staff rankDropbox Staff
      2 months ago

      Thanks, useuseuser, I just sent you an email, so I'll see you there.

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