Learn how to make the most out of the Dropbox Community here 💙.
Forum Discussion
nairita
14 days agoNew member | Level 1
I subscribed through Google Play, but my plan hasn't been updated.
Hi, I subscribed to dropbox using google play. The money is already deducted, but my plan is not upgraded yet. I was wondering if someone has faced this issue before?
nairita
14 days agoNew member | Level 1
Hi Mark, unfortunately the upgrade does not show up anywhere, even after I refresh it.. just says contact support
About Plans and Subscriptions
Ask the Dropbox Community for help if you have questions about your Dropbox plan or subscription. Find solutions and share advice with members.
Need more support
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!