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Forum Discussion
nairita
14 days agoNew member | Level 1
I subscribed through Google Play, but my plan hasn't been updated.
Hi, I subscribed to dropbox using google play. The money is already deducted, but my plan is not upgraded yet. I was wondering if someone has faced this issue before?
Megan
Dropbox Staff
13 days agoHey nairita, let's jump right into this!
Do you see any confirmed payments (with an invoice and receipt) if you follow these steps? Also, what does your plan page report right now?
Let me know more, and we'll take it from there!
nairita
13 days agoNew member | Level 1
Hi Megan,
Thanks so much for helping me out!
Attached is a receipt. Will this work?
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