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Forum Discussion
YourPrintableParty
30 days agoNew member | Level 1
I upgraded plan, but my plan remains the same.
I upgraded my plan to Plus, but I still only have 2GB storage space. Does anybody know how long it takes before the storage updates?
Rich
30 days agoSuper User II
YourPrintableParty wrote:I upgraded my plan to Plus, but I still only have 2GB storage space. Does anybody know how long it takes before the storage updates?
Usually instant, but if the payment method was a bank transfer it could take a couple of days for funds to clear.
What was your payment method?
tosmimarlik
28 days agoNew member | Level 1
Even though I paid for the plus subscription with my credit card, my account still appears as basic.
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