You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Forum Discussion
I was just charged for a renewal but don't know which account it's for
How can I speak with a live person about my plan(s)? I just received renewal and I need to know what plans I have as I'm unable to log in to an account that is tied to a company that I'm no longer ...
Rich
Super User II
Super User IIPhone support is only available on Business team plans. You can open a ticket for billing issues.
Without access to the email address, you won't be able to sign in to the account, but you can contact Support and they'll help you cancel your subscription.
To contact Support, visit the Support page while you're NOT signed in to a Dropbox account, including these forums, and you'll see an option for Billing issues. It's best to use an Incognito or Private browsing session to make sure you're not signed in.
Okay, thank you so much for your help! I'll try your suggestion(s).
