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Forum Discussion

Charuka Arora's avatar
Charuka Arora
New member | Level 2
11 months ago

if i am changing my plan then should i upload data again

i want to change my plan from business plus to Essentials then how can i change the plan with out Losing data from my account.

  • Jay's avatar
    Jay
    Icon for Dropbox Staff rankDropbox Staff

    Hi Charuka Arora, thanks for messaging the Community.

     

    In order to downgrade your plan from Business Plus to Essentials, you'll need to cancel your account and wait for it to return to a Basic plan. 

     

    Afterwards, you can upgrade to the Essentials plan.

     

    If you have any further queries, feel free to message back.

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