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Forum Discussion

julie42's avatar
julie42
New member | Level 2
3 months ago

If I cancel my plan now, will the features still be available until my next renewal date?

hello

I want to downgrade my dropbox from plus to basic.  The subscription runs until march 2025. If I cancel it now, will the plus features still be available until march 2025 of will they be removed now?

cancellations
Create or delete account
downgrade
  • Megan's avatar
    Megan
    Icon for Dropbox Staff rankDropbox Staff
    3 months ago

    Hey julie42, welcome to our Community! 

     

    Yes! If you cancel your plan now, you get to still keep the same subscription & features until your next renewal date.

     

    On your next renewal date, your plan will be cancelled, and the account downgraded. 

     

    I hope this clarifies! 

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