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habib2001's avatar
habib2001
New member | Level 1
14 days ago

I'm getting charged for an annual plan through Google Play, but also receive a monthly charge.

I have subscribed for annually using my VISA card and I got confirmation e-mail. Fees was deducted from my Bank account.  But every month subscription fees is being taken from my card. That means d...
Billing
Dropbox Plus
Payments
Mark's avatar
Mark
Icon for Super User II rankSuper User II
13 days ago
habib2001 wrote:

That means double fees.

And two accounts. 

One is via Google which is charging anually and one via the card monthly. 

Use the Credit card look up tool ( https://help.dropbox.com/billing/find-credit-card-charge ) to find the account on your credit card to work out what account you have also upgraded to then cancel and close that. 

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