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khuzaimayamman's avatar
khuzaimayamman
Explorer | Level 3
3 months ago

I'm leaving my Dropbox family plan, but I'm still a member?

Hi Dropbox Team,

 
My account with the same id on dropbox been member of the family plan however strangely, its automatically leave the plan by sending the email while on the account setting page its still member of the the family plan, please find the attached snapshots.
 
need this to be rectified asap.
Dropbox Family
Plans
  • Jay's avatar
    Jay
    Icon for Dropbox Staff rankDropbox Staff
    3 months ago

    Hi khuzaimayamman, thanks for bringing this to our attention.

     

    Could you clarify exactly what's happening step-by-step?

     

    Also, I don't see any images attached in your post. Could you try attaching them in your reply?

     

    This will help me to assist further!

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