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coldair's avatar
coldair
Explorer | Level 4
8 months ago

I'm paying for a subscription but I can't contact support

can't get help either. you have to be a paying customer to talk to a real person but we are taking your money but not making you a paying customer  Been paying for years but nothing showing in ...
Account Settings
Billing
Payments
coldair's avatar
coldair
Explorer | Level 4
8 months ago

how can I tell if I have another account? 

  • coldair's avatar
    coldair
    Explorer | Level 4
    8 months ago

    I used paypal

    • Hannah's avatar
      Hannah
      Icon for Dropbox Staff rankDropbox Staff
      8 months ago

      Can we send you an email, so we can investigate this further, coldair?

      • coldair's avatar
        coldair
        Explorer | Level 4
        8 months ago

        how do I send you my email? 

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