We are aware of the issue with the badge emails resending to everyone, we apologise for the inconvenience - learn more here.

Forum Discussion

Da111's avatar
Da111
New member | Level 2
7 months ago

Issue with redeeming HP 100GB Promo

Hiya,   I bought a new HP laptop, which came with a promo for 100gb storage for a year.   I downloaded Dropbox, logged into my account and it is not registering the 100gb storage.   I am ...
Promotions
Storage space
dmteo's avatar
dmteo
Explorer | Level 3
3 months ago

Hi there! I recently bought a new HP Spectre, I got the message with the 100GB offer for dropbox, I installed the app (from that screen), I connected with my dropbox account but didn't receive any space upgrade.

  • Mark's avatar
    Mark
    Icon for Super User II rankSuper User II
    3 months ago

    What is www.dropbox.com/events showing? 

     

    Have you previously had a 100gb bonus from Dropbox before?

    • dmteo's avatar
      dmteo
      Explorer | Level 3
      3 months ago

      Hi, I checked and nope, I haven't  

      • Megan's avatar
        Megan
        Icon for Dropbox Staff rankDropbox Staff
        3 months ago

        Hi dmteo, let's jump right into this! 

         

        I'd love to be able to internally check more about this. Would it be okay if I send you an email? 

         

        Let me know more!

About Plans and Subscriptions

Ask the Dropbox Community for help if you have questions about your Dropbox plan or subscription. Find solutions and share advice with members.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!

Recent Discussions