You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.

Forum Discussion

beachorbush1's avatar
beachorbush1
New member | Level 2
3 months ago

My Business trial expired, but I don't have access to my Plus plan, why?

I signed up for a Business trial and let the trial expire. Prior to the trial I had a Plus account valid until October. When the trial ended it has stripped me back to free account. I am unable to ac...
downgrade
Plans
Jay's avatar
Jay
Icon for Dropbox Staff rankDropbox Staff
3 months ago

Hi beachorbush1, thanks for bringing this to our attention.

 

Could you confirm what plan this page is showing on your account, and how much your total quota amount is?

 

This will help me to assist further!

About Plans and Subscriptions

Ask the Dropbox Community for help if you have questions about your Dropbox plan or subscription. Find solutions and share advice with members.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!