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Forum Discussion

Batmunkh's avatar
Batmunkh
New member | Level 2
3 months ago

My storage is still 2GB after purchasing the Plus plan

I have just purchased the Plus plan. However, my storage is still 2GB. Can anyone please help me?

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  • Hannah's avatar
    Hannah
    Icon for Dropbox Staff rankDropbox Staff
    3 months ago

    Sorry to hear that, Batmunkh.

     

    How did you upgrade the account? Was it directly through our website or through the Dropbox app on your mobile device?

     

    Can you please send us a screenshot of what you see in the plan page of your account settings?

     

    Thanks in advance.

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