You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.

Forum Discussion

Jonathan 020's avatar
Jonathan 020
Explorer | Level 3
2 years ago

My upgrade didn't go through. How can I manually pay for my account?

A few days ago Dropbox was supposed to debit the monthly payment from my account, but this was not possible at the time because I did not have the money in it. How can I manually pay for my subscript...
Billing
Payments
Plans
upgrades
Mark's avatar
Mark
Icon for Super User II rankSuper User II
2 years ago

If you've not yet been auto downgraded Jonathan 020 don't panic - it will try again in a few days 🙂

  • Jonathan 020's avatar
    Jonathan 020
    Explorer | Level 3
    2 years ago
    How do I know when my account is down graded?
    • Hannah's avatar
      Hannah
      Icon for Dropbox Staff rankDropbox Staff
      2 years ago

      Hey Jonathan 020, if you're using more space that what's allowed for the free plan, you'll see that you'll start getting messages that syncing has stopped.

       

      You can also keep an eye on the plan tab of your account settings; it will show you which plan you're on.

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