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Forum Discussion

virrrrrrrginia's avatar
virrrrrrrginia
New member | Level 2
11 months ago

Need access to Files after Business Account expired.

My team had a business account, but it expired. We need to temporarily gain access to our account to download all of the files, but we do not want to pay for the entire year for the business. I do not see where I can reinstate for a short period of time (maybe 30 days?).

  • Megan's avatar
    Megan
    Icon for Dropbox Staff rankDropbox Staff

    Hey virrrrrrrginia, welcome to our Community! 

     

    When you say that the plan has expired, do you mean it's currently in a locked state by any chance? 

     

    You should still have access to it, and also be able to download your content from the web, even if the plan has expired. 

     

    Have you tried downloading your content, and did you face any issues when trying to do so? 

     

    Let me know more!