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Forum Discussion
Offered Dropbox Basic Extra Plan $1.99 month but can't find plan
I was recently offered a $1.99/month plan for 100GB while I was logged into Dropbox. Unfortuantely, I was on a plane so wasn't able to sign up in time. When I logged in later the offer didn't appear....
Hi @JKell11,
Kindly check this link. If you are still eligible for this plan, you will find your offer there :
I too am getting offered the Basic Extra plan while logged into the website. I tried to locate details of the plan but cant find any specifics. Has anyone seen details - devices, storage, users, platforms etc. I've been DBX for many years now. I tried to get details via Chat and when the "attendant" was about to provide details the chat session got disconnected, they had not heard of the plan.
- Megan
Dropbox Staff
Hi mbkitmgr, I hope you're doing well!
I'd be happy to do some digging with you, but I'd rather use an email for that due to the nature of the account-specific issue.
Would it be okay for me to reach out via email?
Let me know!
Yes, please.
Hi there,
I'm having the same issue as everyone else. Could you please kindly help and contact me via email?
Cheers,
M
