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Forum Discussion
Offered Dropbox Basic Extra Plan $1.99 month but can't find plan
I was recently offered a $1.99/month plan for 100GB while I was logged into Dropbox. Unfortuantely, I was on a plane so wasn't able to sign up in time. When I logged in later the offer didn't appear....
Hi @JKell11,
Kindly check this link. If you are still eligible for this plan, you will find your offer there :
I too am getting offered the Basic Extra plan while logged into the website. I tried to locate details of the plan but cant find any specifics. Has anyone seen details - devices, storage, users, platforms etc. I've been DBX for many years now. I tried to get details via Chat and when the "attendant" was about to provide details the chat session got disconnected, they had not heard of the plan.
Megan
Dropbox Staff
Dropbox StaffHi mbkitmgr, I hope you're doing well!
I'd be happy to do some digging with you, but I'd rather use an email for that due to the nature of the account-specific issue.
Would it be okay for me to reach out via email?
Let me know!
Yes, please.
Hi there,
I'm having the same issue as everyone else. Could you please kindly help and contact me via email?
Cheers,
M- Hannah
Hey mliu, thanks for reaching out to us.
Do you have a screenshot of the offer, so we can look into this for you?
I too was offered $1.99 for 50GB... been on the fence for a long time as a long time dropbox free user and was waiting for a good offer. if I get that $1.99 for 100GB billed yearly, I'de be all in since like I said been on the fence and contemplating about upgrading or buying from competitors like google drive, microsoft onedrive etc.
But since I've been a long time free user with 9GB if I had a choice I'de like to stay with dropbox
