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Forum Discussion
Eva1975
2 years agoExplorer | Level 3
Cancelling a free trial
Hi, I was trying to cancel a free Plus trial in every ways but it was impossible on the website following the instructions. Then I sent a regular mail to the given address in time before the trial pe...
R3alKrafty
Helpful | Level 5
Hi wondering if anyone can possibly help as I can’t contact support, I chose a trial option for 30 days to send important files to someone, now iv come to cancel and it doesn’t register the fact iv chose the free trial but my bank does when I had to verify it was me choosing to get drop box, very weird, seems immoral to not be able to cancel, thanks in advance
bif
2 years agoNew member | Level 2
his is the third time I've received a message that my Business trial subscription is about to expire, with a request to order a continuation. However, I can't find a trial subscription that runs for me anywhere. I know that dropbox automatically charges for a continuation if not cancelled. what else can i do, i want to stay with basic
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