You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.

Forum Discussion

1827540's avatar
1827540
New member | Level 2
7 months ago

How do I contact support to upgrade to a paid plan

I am currently on a free plan. I'd like to purchase a family plan. When I try to purchase a plan I get an error that the Captcha cannot verify me. I have tried multiple times and it doesn't work. ...
  • Kls3's avatar
    Kls3
    7 months ago

    Clearing the cache and exiting my vpn worked. Thank you !

About Plans and Subscriptions

Ask the Dropbox Community for help if you have questions about your Dropbox plan or subscription. Find solutions and share advice with members.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!