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Forum Discussion
[Reseller] Dropbox Customer Console: Admin Access dissapearred
Hi Community!
This is our first post. We are an IT company for Small/Medium Business and we support our customers with their Dropbox environment.
We are a Reseller of Dropbox (via a 3rd party...
Hi Nancy,
Thank you for your response.
I currently have a ticket open (#23835067) because I contacted partners@dropbox.com directly. Yet its not solved and I'm not getting the reset-password emails from the system, only send from a Dropbox employee manually. The manually send email has given me the option to reset my Partner password, and that works, but I can only access the Partner Portal via the link they send me. I don't see all options available on the website, and when I try to login via different browsers, I am getting the error that my login/password is not correct.
When I try to use the "Call" option, I have a less than a split second to pick-up the phone which I fail to do every time.
Jay
Dropbox Staff
Dropbox Staff
